Research Highlight
Latest
Business Models
Why Companies Should Have Open Business Models
Using outside technologies to develop products and licensing intellectual property to external parties will carry a company only so far. The next frontier is to open the business model itself.
Organizational Behavior
Conflict in the Workplace
It can be good or bad, depending upon what kind it is and in what cultural context it occurs.
Culture
The Benefits of a Coaching Culture
Coaching increases performance, productivity and job satisfaction at all levels.
Organizational Behavior
Is Creativity a Foreign Concept?
Multicultural experience tends to facilitate creative thinking and problem solving.
Global Strategy
Success Factors in Outsourcing Service Jobs
Which jobs are good candidates for global disaggregation?
Leadership Skills
Speaking in Tongues
You must tell your strategy story to reach four different audiences.
Organizational Structure
Taking Cues From the Public Sector
Checks and balances, competitive elections and term limits could improve corporate oversight.
Business Models
The 12 Different Ways for Companies to Innovate
A framework called the “innovation radar” can help companies identify opportunities for innovation.
Customers
Satisfaction Begins at Home
To find out how well you are serving your customers, ask your employees.
Marketing Strategy
Attractive By Association
When targeted promotions appeal to non-targeted customers.
Organizational Structure
Can Shareholders Be Wrong?
For boards dealing with an embattled CEO, doing nothing may pay off in the long run.
Collaboration
How Team Communication Affects Innovation
Good communication is a prerequisite for good teamwork. But how much is enough?
Financial Management & Risk
Avoiding Lemons in M&A Deals
How can companies resolve the two issues of M&As: the acquiring company’s struggle to value the target’s resources and the need for the parties to agree on a price?
Marketing Strategy
Diversifying Your Customer Portfolio
RESEARCH BRIEF: A dynamic array of different customer types makes for a stronger business model.
New Product Development
Does Knowledge Sharing Pay Off?
Some techniques seem to drive new product development better than others.
Supply Chains & Logistics
Offshoring Versus “Spackling”
How a textile manufacturer balances cost cutting with mass customization in its domestic facility.