Boards & Corporate Governance
The Advantages of Family Ownership
New research shows that companies owned by founding families have higher profits and valuations.
Research Highlight
Latest
Developing Strategy
Risk Management in Practice
The use of risk-assessment tools is far from pervasive.
Customers
New Views on Digital CRM
Managers’ opinions vary about the goals and value of Internet marketing.
Ethics
Voluntary Actions After Enron
How some companies are responding to recent corporate scandals.
Managing Your Career
Does E-Mail Escalate Conflict?
The idiosyncratic aspects of electronic mail can obviate resolution.
Marketing Strategy
Surprise as a Marketing Tool
Customer delight might not always lead to long-term satisfaction and loyalty.
Leadership Skills
The Principles of Decision Making
Walking the fine edge between efficiency and consensus.
Talent Management
Comparing the Performance of External Successors
Hiring CEOs from outside the industry is a higher-risk, higher-reward proposition.
Organizational Behavior
Rational Cheaters vs. Intrinsic Motivators
Monitoring employee behavior may not always have the desired effect.
Executing Strategy
The Organizational Identity Trap
The answer to the question, “Who are we?” is complex, elusive and can confound strategic change.
Leadership Skills
Thinking Styles of IT Executives
IT professionals may be uniquely positioned to see and affect a company’s “big picture.”
Ethics
The Effect of Nonaudit Fees on Accounting Practices
Are companies that purchase ancillary services from their auditors more likely to manage earnings?
Financial Management & Risk
Reducing the Risk of Acquisition
Identifying and addressing the environmental factors that can affect success