Research Highlight

Lessons and insights from past cyberattacks can help companies prepare and respond more successfully to future threats.

Research finds that having supportive colleagues in the workplace is key to feeling less isolated when working from home.

Managers’ intuition about how customers will feel about decisions made by algorithms rather than humans is often wrong.

Awareness of the most common elements of toxic workplace cultures can help employers prevent and address them.

Evolutionary digital transformation may work better than radical change for some companies.

Well-formulated performance feedback can dramatically improve relationships, job commitment, and employee engagement.

Data analysis reveals the top reasons behind the Great Resignation and actions managers can take to reduce attrition.

Organizational network analysis reveals more effective ways to be more inclusive of employees from marginalized groups.

Companies that manage employee data responsibly are better able to grow trust across the company while gaining insights.

The specific cultural factors that predict whether employees are happy (and will stay) aren’t what you might think.

New research has identified the factors in supply chains that drive suppliers to divert orders to subcontractors.

Retailers should analyze customers’ preferences before deciding how to optimize their delivery networks.

New research highlights an opportunity for culturally rich brands to leverage brick-and-mortar stores to build brand loyalty.

Contractors hired to tackle core management tasks often succeed because of their outsider status.

When managing a merger, pay attention to political disparities.

Female executives can command bigger pay increases than men by switching jobs.

Mapping employees’ working relationships can help guide leaders’ decisions about post-pandemic work models.

Retailers must explore new revenue streams, monetize existing assets, and embrace a consumer-to-business mentality.

A global study of online hackathons offers best practices for designing virtual ideation sessions.

Three trends are reshaping global strategy and operations for the world’s largest companies.