Skills & Learning
A Third Path to Talent Development: Delta’s Michelle McCrackin
Delta’s Michelle McCrackin discusses the airline’s in-house analytics training program on the Me, Myself, and AI podcast.
Artificial Intelligence
Latest
Technology Innovation Strategy
Our Guide to the Spring 2023 Issue
This issue of MIT SMR focuses on talent management, innovation strategies, and emerging technologies.
AI & Machine Learning
The No. 1 Question to Ask When Evaluating AI Tools
Understanding how AI algorithms are trained and validated can help decision makers pick the right tools and avoid risk.
New Product Development
Out of the Lab and Into a Product: Microsoft’s Eric Boyd
On the Me, Myself, and AI podcast, Microsoft’s Eric Boyd discusses Azure and democratizing artificial intelligence.
AI & Machine Learning
Helping Doctors Make Better Decisions With Data: UC Berkeley’s Ziad Obermeyer
UC Berkeley’s Ziad Obermeyer discusses how machine learning and AI are being used for medical research and diagnoses.
Data & Data Culture
Action and Inaction on Data, Analytics, and AI
The human side of data continues to challenge companies.
Customers
Does AI Help Reduce Wasteful Holiday Gifting?
Strategy experts weigh in on the macroeconomics of using AI technology to match people to presents.
Data & Data Culture
How AI Is Improving Data Management
Artificial intelligence is quietly improving the management of data, including its quality and security.
AI & Machine Learning
When Algorithms Rule, Values Can Wither
Building responsible AI systems starts with recognizing that technology solutions implicitly prioritize efficiency.
AI & Machine Learning
How to Build Good AI Solutions When Data Is Scarce
New data-efficient AI techniques can help when developers lack sufficient volumes of labeled training data.
Skills & Learning
Individual AI Use Can Benefit Organizations
MIT SMR and BCG research team members discuss a recent artificial intelligence study at the Web Summit conference.
Data & Data Culture
Developing Successful Data Products at Regions Bank
Embedding data, analytics, and artificial intelligence into products has been a game changer for businesses.
AI & Machine Learning
Digital First, Physical Second: Wayfair’s Fiona Tan
Wayfair’s CTO describes how the e-commerce retailer uses AI and machine learning to support customers and manage risk.
Managing Your Career
Achieving Individual — and Organizational — Value With AI
The 2022 MIT SMR-BCG AI and Business Strategy report finds organizations get more value from AI when workers benefit too.
Customers
Investing in the Last Mile: PayPal’s Khatereh Khodavirdi
Data science leader Khatereh Khodavirdi discusses how PayPal uses AI and machine learning for customer personalization.
AI & Machine Learning
How to Succeed With AI Augmentation
To succeed with AI, design applications and workflows that tap the best of what people and machines have to offer.
Customers
Keeping Humans in the (Feedback) Loop: Orangetheory Fitness’s Ameen Kazerouni
Orangetheory Fitness members get the most out of their group workouts with some help from both AI and human coaches.
AI & Machine Learning
What Machines Can’t Do (Yet) in Real Work Settings
Most companies that are using AI are deploying it for augmentation, not large-scale automation.
IT Governance & Leadership
Mature RAI Programs Can Help Minimize AI System Failures
A panel of experts weighs in on whether mature responsible artificial intelligence programs mitigate system failures.
IT Governance & Leadership
The Three Roles of the Chief Data Officer: ADP’s Jack Berkowitz
ADP’s Jack Berkowitz explains the benefits of having data strategy, data products, and AI oversight within the CDO role.