AI & Machine Learning
Even If AI Can Cure Loneliness — Should It?
Businesses that make and sell products that replicate human connection are serving a deep need, but they may also be changing social norms in ways that can’t be reversed.
AI & Machine Learning
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AI & Machine Learning
Can We Solve AI’s ‘Trust Problem’?
Makers of AI applications should stop overpromising, be transparent, and consider certification.
AI & Machine Learning
Preparing for the Coming Skill Shifts
One key strategy for AI success: retraining employees to have the skills your company will need.
AI & Machine Learning
Machine Learning in the Retail Industry: Making a Strategic Investment in Technology
Retail companies that neglect machine learning do so at their peril.
AI & Machine Learning
AI’s Prediction Problem
Prediction is appealing, but detection may be equally valuable for businesses.
AI & Machine Learning
Machine Learning in the Automotive Industry: Aligning Investments and Incentives
Executives in the automotive sector believe that machine learning can help them achieve their marketing goals, but that doesn’t necessarily mean they invest in that ambition.
Financial Management & Risk
Management Consulting’s AI-powered Existential Crisis
Consulting is vulnerable to technology and market forces that are disrupting services everywhere.
AI & Machine Learning
There’s Always a Time Lag (With a Price Tag)
In the growth of artificial intelligence, technology is changing faster than society can keep up.
AI & Machine Learning
Digital Transformation Opens New Questions — and New Problems to Solve
Viewing technology as a set of solutions misses opportunities to innovate in bigger, bolder ways.
AI & Machine Learning
Four Ways Jobs Will Respond to Automation
Automation will affect jobs in four ways. The path jobs take depends on what kind of value they provide — and how.
AI & Machine Learning
Improving Strategic Execution With Machine Learning
Businesses are redefining how they create value, says MIT SMR’s 2018 Strategic Measurement study.
AI & Machine Learning
How AI Can Amplify Human Competencies
The future of AI looks much like the present, with machines helping humans to do their jobs better, not replacing them.
AI & Machine Learning
AI-Driven Leadership
Leaders at the forefront of making organizations AI-driven have seven key attributes.
AI & Machine Learning
Get the Most Out of AI Today
A conversation with Airbnb’s Theresa Johnson highlights three tangible ways AI can help companies.
AI & Machine Learning
Global Competition With AI in Business: How China Differs
AI’s largest and most enduring contributions will be in non-technology sectors, and many of them will come from China.
AI & Machine Learning
Humanizing Tech May Be the New Competitive Advantage
Technology leaders need to take a new approach to regain user trust.
AI & Machine Learning
Wait-and-See Could Be a Costly AI Strategy
Early adopters of artificial intelligence will divvy up a global profit pool valued at $1 trillion.
AI & Machine Learning
Why AI Isn’t the Death of Jobs
Innovation-focused adopters of AI are positioning themselves for growth, which tends to stimulate jobs.
AI & Machine Learning
How Human-Computer ‘Superminds’ Are Redefining the Future of Work
As smart technologies embed deeper into human processes, a more powerful form of collaboration is emerging.