Leadership

To plan for change that will stick, leaders must first understand how employees adopt digital tools.

At the heart of many botched appointments is the lack of a clear mandate.

MIT SMR authors David Bray and R “Ray” Wang discuss how people-centered design principles can serve as a framework in AI implementation.

Using systematic processes to prototype, test, and launch ideas can help you scale agile benefits.

Redesigning jobs should be seen as a process that enables work to be redefined to create new value.

Large companies have found that applying the principles of lean is more complicated than expected.

Getting ahead of industry disruption, successful frameworks for strategic decision-making, and creating value through customer experience.

Transformation strategies are bound to flop unless leaders evolve in some pretty dramatic ways.

How vigilant companies stay ahead, Disney+, and using software to measure emotions.

Companies that advocate for rights issues can improve performance and impact public opinion.

Facial recognition tech can identify and analyze key emotional states — but must be used with care.

A webinar summarizing lessons learned in AI implementation from the 2019 Winning With AI Report.

We need a new story about what businesses and government can achieve.

A systematic approach to identifying potential threats can help companies respond to disruption.

Avoiding the technology trap, AI needs a human touch, and good storytelling with data.

History shows we should focus more on policy than technology challenges when confronting automation.

Preparing for CEO turnover, demystifying AI, and operating in the age of online outrage.

A CEO’s sudden departure creates uncertainty — unless the board already knows whom it wants to hire.

Emotions provide insight into what motivates people and how to improve performance.

Successful companies are passionate about fostering a community of leaders with new mindsets.