Managing Technology

MIT Sloan Management Review‘s Fall 2019 issue looks at customer experience, collaboration, and cybercrime.

Alternating between always-on connectivity and heads-down focus is essential for problem-solving.

Here’s what we look for in the articles we consider. Are we accomplishing what we set out to do?

Must-reads for managers: sabotage your company, AI passes eighth grade, and those pesky customers.

Digital business means constant uptime — and relentless pressure on enterprise IT. But AI can help.

Automation can go far beyond cars. Self-driving company capabilities are closer than we realize.

Find the sweet spot between what digital technologies can deliver and what customers need.

#MITSMRChat participants shared ideas about best practices for organizations implementing AI.

Must-reads for managing in a digital age: tech giants on privacy, influencer marketing done right, climate change.

Data and algorithms can mitigate gender bias in venture capital funding.

Influencer marketing offers a big return when done right. But many companies are doing it wrong.

Must-reads for managing in a digital age: hacking inequality at home, the AI jungle, and why you should kill your favorite meeting.

As AI becomes more ubiquitous, we need clear systems for keeping it in check.

The post-digital tech wave — a powerful, integrated stack of technologies — is coming next.

Apps can help working couples share household labor more equitably if they’re used the right way.

This week’s must-reads for managing in the digital age.

MIT SMR and BCG host a Twitter chat focused on the corporate adoption of AI.

As sports become ever more analytical, can there be such a thing as too much data?

How cities deal with AI-related changes will determine which ones will thrive in the future.

The time when companies could simply ask the world to trust AI-powered products is long gone.