AI & Machine Learning
Get the Most Out of AI Today
A conversation with Airbnb’s Theresa Johnson highlights three tangible ways AI can help companies.
Managing Technology
Latest
AI & Machine Learning
Global Competition With AI in Business: How China Differs
AI’s largest and most enduring contributions will be in non-technology sectors, and many of them will come from China.
Security & Privacy
Will Consumer Privacy Concerns Limit the Use of Big Data?
The MIT SMR Strategy Forum examines whether privacy concerns limit the use of consumer data.
Crisis Management
Platforms That Grow Are More Than Matchmakers
For platform businesses, matchmaking isn’t everything. They’re also risk minimizers for buyers and sellers.
AI & Machine Learning
Humanizing Tech May Be the New Competitive Advantage
Technology leaders need to take a new approach to regain user trust.
Leadership Skills
Common Traits of the Best Digital Leaders
Leaders must develop new skills to effectively guide their organizations into the uncertain future of the digital age.
Corporate Social Responsibility
Business, Technology, and Ethics: The Need for Better Conversations
We need a commitment to honestly talk about the challenges technology now poses.
Customers
Putting Customer Experience at the Center of Digital Transformation
Digital growth often comes at the expense of customer experience, but a new approach offers a win-win.
Developing Strategy
Goodbye Structure; Hello Accountability
Agile companies are assigning accountabilities for specific business outcomes to small teams.
Analytics & Business Intelligence
Measure Your KPI Alignment
Are you on the path toward strong KPI alignment? Take this self-assessment to uncover challenges and opportunities based on your score.
Technology Implementation
Technical Debt Might Be Hindering Your Digital Transformation
Digital decoupling is a key to combating technical debt and unlocking strategic agility.
AI & Machine Learning
Wait-and-See Could Be a Costly AI Strategy
Early adopters of artificial intelligence will divvy up a global profit pool valued at $1 trillion.
Global Strategy
Lessons From China’s Digital Battleground
This online exclusive article discusses why the dramatic rise of China’s digital leaders has put the squeeze on Western internet giants.
Crisis Management
Why Tech Companies Don’t See Their Biggest Problems Coming
Tech firms have five big blind spots in crisis management. Addressing them is essential for survival.
Collaboration
Coming of Age Digitally
MIT SMR and Deloitte’s 2018 global executive study and research report investigates how born-digital and legacy organizations alike achieving digital maturity through continuous learning.
Infographic: Learning and Leadership Evolving in Digital Business
An infographic highlights the new organizational challenges posed by digital disruption.
AI & Machine Learning
Why AI Isn’t the Death of Jobs
Innovation-focused adopters of AI are positioning themselves for growth, which tends to stimulate jobs.
Digital Marketing
Your Customers May Be the Weakest Link in Your Data Privacy Defenses
Apps that encourage users to share contact information expose companies to a huge security liability.
AI & Machine Learning
How Human-Computer ‘Superminds’ Are Redefining the Future of Work
As smart technologies embed deeper into human processes, a more powerful form of collaboration is emerging.
AI & Machine Learning
Rethink AI Objectives
Using AI to create humanlike computers is a shortsighted goal.