Collaboration
Cultivating a Culture of Cross-Functional Teaming and Learning at CarMax
For CarMax, digital business isn’t about the tech — it’s about the teams.
Managing Technology
Latest
Culture
‘Digital Transformation’ Is a Misnomer
Digital transformation is better thought of as adaptation to a constantly changing environment.
Digital Marketing
Who Gets Caught in Online Echo Chambers?
Online personalization algorithms are leading many content viewers to narrower choices.
Analytics & Business Intelligence
The Coming Consumer Data Wars
Tough new EU data security laws mean that consumers’ data is about to become more valuable.
Technology Innovation Strategy
MetLife Centers Its Strategy on Digital Transformation
In response to demographic and technology changes, MetLife centers its business model on digital.
Risk-Taking Leads to Digital Success
What makes a digital leader? The ability to challenge the status quo and take risks.
Analytics & Business Intelligence
Improving Customer Service and Security With Data Analytics
Though customer service is a key analytics focus, it offers potential for security improvements too.
AI & Machine Learning
Video: Three Ways Businesses Use Artificial Intelligence
How is business actually using artificial intelligence?
AI & Machine Learning
When Jobs Become Commodities
It pays to ask yourself whether your job is common and repetitive enough to be done by a machine.
Digital Marketing
Moving Sales With Trajectory-Based Mobile Advertising
A curated excerpt from Tap by Anindya Ghose.
AI & Machine Learning
Video: The Impact of Machine Learning on Work Is Bigger Than You Think
A new phase of technology-enhanced work is upon us.
AI & Machine Learning
The Fundamental Flaw in AI Implementation
The value of enterprise-level AI depends on what an organization’s people do with it.
Organizational Transformation
Achieving Digital Maturity
Digitally maturing companies are achieving success by increasing collaboration, scaling innovation, and revamping their approach to talent.
Collaboration
Infographic: What Enables Digital Maturity?
An infographic provides highlights of the MIT SMR/Deloitte Digital 2017 digital business report.
Business Models
Platform Sprawl Leaves No Industry Behind
Platforms are rapidly becoming an essential part of doing business.
AI & Machine Learning
Video: Preparing for the Changes AI Will Bring to Tomorrow’s Jobs
A panel at the 2017 MIT CIO Symposium discusses how artificial intelligence will transform how we work.
AI & Machine Learning
Ethics Should Precede Action in Machine Intelligence
A featured excerpt from The Mathematical Corporation by Josh Sullivan and Angela Zutavern.
Data & Data Culture
Balance Efficiency With Transparency in Analytics-Driven Business
For companies relying on algorithms in daily transactions, transparency is a difficult issue.
AI & Machine Learning
Romantic and Rational Approaches to Artificial Intelligence
Managers already struggle to put data to intelligent use; AI may add to their difficulty.