Analytics & Business Intelligence
How eBay Uses Data and Analytics to Get Closer to Its (Massive) Customer Base
Neel Sundaresan, senior research director at eBay, discusses how eBay uses analytics at every level.
Business and technology leaders face growing challenges related to AI, security risks, data quality, and emerging technologies. Explore proven advice from MIT SMR experts to design strong strategy and win competitive advantage.
Neel Sundaresan, senior research director at eBay, discusses how eBay uses analytics at every level.
Customer service and . . . cognitive computing? Really?
Mobile technology is blurring the boundaries between traditional and Internet retailing.
New Balance leads the way toward using 3-D printing to make custom shoes.
How to hire the right talent to overcome big data project failures.
Lori Beer, EVP of WellPoint, discusses how digital technologies are changing health care.
Top Starbucks executives Adam Brotman and Curt Garner discuss their company’s digital strategy.
Managing consumer data courteously can be a way to build a good relationship with customers.
New research shows that flexible IT can help facilitate strategic alliances.
GE global software chief William Ruh discusses the combined power of analytics and sensors.
Tapping a virtual, on-demand workforce requires new management models and skills.
General Electric argues that productivity growth will increase as the industrial Internet emerges.
The higher a company’s level of digital maturity, the better its financial performance.
Remember geography lessons in school, painstakingly memorizing the longest rivers, cultures of various regions, the state capitals?
MIT’s George Westerman explains how traditional companies can achieve digital transformation.
Companies such as Amazon and Facebook aren’t the only ones who can use technology to get bottom-line results.
Companies need four key capabilities to achieve digital transformation.
A guide to help boards and CEOs decide which type of CSO is ideal for their leadership teams.
Data-savvy organizations are using analytics to innovate — and to gain competitive advantage.