Learn from worldwide experts in the realm of strategy, as you make tough choices about issues including AI investments, global expansion, talent, and leadership succession. Build competitive advantage through innovation while adapting to shifting political and economic conditions.
The CIO Council makes the case that greater collaboration among top executives is required if companies are to reap technology’s benefits.
The mission of the American Red Cross is to alleviate human suffering during emergencies by mobilizing volunteers and donors. It’s using social media to help.
What does it take to set up a platform where many constituencies can do business?
For KLM, social business developed in response to an epic customer service crisis.
Chinese companies are reengineering new product development in ways that reduce lead times.
Overinvesting in supply chain protection may be more profitable than not investing enough.
Four key steps can help a new initiative create value for both the company and the public.
Apple’s shareholders applaud CEO Tim Cook’s stand on climate change despite attacks from opponents. Will other executives follow suit?
Toyota returned to its focus on sustainable production practices after recall setbacks.
Big data analysis can help geographically distributed companies monitor customer satisfaction.
By exploiting organizational data, managers can derail some risky blind spots.
The traditional broadcast business is being transformed through the use of data and analytics.
As daily life goes digital, Hearsay Social develops a social media platform to generate sales leads.
Knowledge networks are helping members of organizations of all sizes collaborate productively.
Digital advances create opportunities for companies to redefine nine key areas of their operations.
DBS Bank is remaking itself from a transaction company to an information company using emerging technologies.
Letting unprofitable customers go is an option, but so is training them out of expensive behavior.
We live in an age of data abundance, but that doesn’t make decision-making less challenging.
Managers have an increasing appetite for analytics, according to a 2013 MIT Sloan Management Review / SAS survey.
Companies are gaining insights from ethnography, the in-person study of how consumers use a product.
