AI & Machine Learning
How to Succeed With AI Augmentation
To succeed with AI, design applications and workflows that tap the best of what people and machines have to offer.
Strategy
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Leadership Skills
Did Jack Welch Blow Up the Business World?
A new book about former GE CEO Jack Welch blames him for shareholder capitalism, but there were other factors at play.
Corporate Social Responsibility
Rethinking How We Measure Companies on Social and Environmental Impact
The authors present a new framework for assessing the effects of a company’s social and environmental practices.
Supply Chains & Logistics
Supply Chain Leaders, Prioritize These Three Talent Strategy Essentials
To strengthen resiliency, companies need to build flexibility into the supply chain talent base.
New Product Development
Is Tesla’s Era of Dominance Coming to an End? What Experts Say
A panel of experts considers whether Tesla has what it takes to remain the top producer of electric vehicles in the U.S.
Business Models
Bringing Customers Along on the Digital Journey
The data streams generated by customers using smart, connected products can lead to new products and services.
Technology Innovation Strategy
Investing in a Tech Platform to Enable Better Banking
The CEO and COO of DirectBooks discuss the innovation approach behind the financial communications platform.
IT Governance & Leadership
To Be a Responsible AI Leader, Focus on Being Responsible
The 2022 MIT SMR-BCG responsible AI report finds that leaders view RAI as important but few prioritize it in practice.
Talent Management
Managing Through Uncertainty
MIT SMR’s fall 2022 issue includes articles on board refreshment, collaborative relationships, and management skills.
Customers
Our Guide to the Fall 2022 Issue
This issue of MIT SMR focuses on customer relationships and their connection to innovation and value.
Customers
Manage Your Customer Portfolio for Maximum Lifetime Value
Better-informed decisions on customer relationship conversion, leverage, and defense can drive revenue and lower costs.
Business Models
How Smart Products Create Connected Customers
The data streams generated by customers using smart, connected products can lead to new products and services.
Business Models
Product-Led Growth Companies Find a New Way to Serve Customers
Companies from Zoom to Slack lean on the product itself to find customers and convert them to paying.
Boards & Corporate Governance
Closing the Governance Gap in Joint Ventures
Joint ventures are key to meeting strategic objectives — but neglecting governance puts JVs and their shareholders at risk.
Boards & Corporate Governance
Meet the New Board — Same as the Old Board
Many companies are just going through the motions of recruiting more diverse board members. That needs to change.
Content Sponsored by TSIA
What B2B Leaders Must Do for True Digital Transformation
Learn what B2B leaders must do to help their companies achieve genuine digital transformation.
Developing Strategy
Five Articles for Building Resilience When Facing a Recession
A roundup of MIT SMR articles to help business leaders navigate the uncertainty and volatility of an economic downturn.
Content sponsored by Tata Consultancy Services
Meeting the Imperative for an Organizational Sense of Purpose
Two experts explain how and why financial services companies should develop purpose-led strategies.
Global Strategy
Multinationals Need Closer Ties as Globalization Retreats
Multinationals should cultivate local ties in the countries where they operate to counterbalance government power.
Executing Strategy
How to Evaluate the Impact of Corporate Purpose
Companies must develop the capacity to accurately assess the execution of purpose-driven strategies on ESG goals.