AI & Machine Learning
People and Machines: Partners in Innovation
To adopt intelligent technologies, companies need to develop both the right tools and human capital.
Technology Implementation
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Global Strategy
Where China Is Leading the Mobility Revolution
China is taking the lead on developing new technology focused on mobility.
AI & Machine Learning
The Future of Customer Service Is AI-Human Collaboration
Chatbots aren’t replacing human customer service agents — they’re making them more efficient.
AI & Machine Learning
The Digital Future of Strawberries
Smart machines can help pick crops and reduce traffic — but what’s their impact on privacy?
Content Sponsored by Tata Consultancy Services
Extending the Digital Workplace: How an Empowered Workforce Can Help Utilities Respond to Crises
Utilities field workers are on the front lines when there’s a crisis. How can tech empower them?
Global Strategy
If China Reaches 5G First, How Will Countries Compete?
Will Chinese technology companies gain a first-mover advantage in the race for 5G?
Leading Change
What Should We Do to Prevent Software From Failing?
There’s no oversight on coders who write critical software that runs key systems. That must change.
Supply Chains & Logistics
Transforming Manufacturing and Supply Chains With 4D Printing
The next transformative emerging technology could be 4D printing.
AI & Machine Learning
The Perils of Applying AI Prediction to Complex Decisions
Artificial intelligence may look poised to tackle tricky business decisions — but it only works for certain sorts of problems.
Collaboration
Unleashing Innovation With Collaboration Platforms
Effective leadership of virtual teams matters more than which collaboration platform you choose.
Leading Change
The First Law of Digital Innovation
Technology changes quickly, but organizations change much more slowly.
Leading Change
The Plight of the Graying Tech Worker
Tech CEOs claim few job losses when hiring from the H-1B visa pool. That’s not the whole story.
AI & Machine Learning
Revisiting the Jobs Artificial Intelligence Will Create
A conversation with Accenture researchers on recent advances in artificial intelligence and what’s to come.
AI & Machine Learning
Pushing Back on Pervasive Technology
Technology has made our lives incomparably better but also constitutes one of our biggest threats.
Developing Strategy
Reframing the Future of Work
The real opportunity for organizations goes beyond doing more of the same labor faster and cheaper.
Organizational Behavior
Rebooting Work for a Digital Era
IBM has reimagined its talent and performance management systems as part of its digital transformation.
AI & Machine Learning
Five AI Solutions Transforming B2B Marketing
AI offers a helping digital hand to overburdened B2B marketing departments.
Technology Implementation
Navigating a New Industrial Infrastructure
Converging technologies are realigning how organizations operate in an increasingly connected world.
Innovation Strategy
The Internet of (Wonderful and Scary) Things
Investing in cybersecurity capabilities for IoT products is essential, but it requires resources.
Customers
Make Your Communication Technology Work for Customers
Organizations must become more strategic about their tech investments to better serve customers.