AI & Machine Learning
Why Fear of Disruption Is Driving Investment in AI
A recent study connects the fear of disruption with technology investment at large companies.
Technology Implementation
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Technology Implementation
Will Blockchain Transform Emerging Markets?
The MIT SMR Strategy Forum examines how blockchain and cryptocurrency might impact developing countries in the global economy.
Sustainability
Digitizing Products for Sustainability’s Sake
Digitization of physical products and production has become an emerging idea in sustainability.
Developing Strategy
IBM’s New Battle in the Cloud
IBM’s investment in Red Hat is a bet for making inroads into cloud infrastructure.
Digital Marketing
Don’t Let Marketing Personalization Kill Your Brand
Brands must focus on what their customers have in common — not what makes them different.
Ethics
Putting Artificial Intelligence to Work
Getting started with AI means understanding its capabilities, its limitations, and the ethics of its use.
AI & Machine Learning
The Machine Learning Race Is Really a Data Race
To make AI a strategic differentiator, organizations need to draw from alternative data sets.
Security & Privacy
The Uncertain Status of Gig Work
The extent to which gig workers should be afforded the legal rights of employees has yet to be fully resolved in many jurisdictions.
Data & Data Culture
What Cloud Localization Means for Organizations
Cloud computing with rigid borders and boundaries will become a reality in the near term.
Leading Change
How Do You Lead Digital Transformation?
A webinar discusses strategy and leadership approaches to digital transformation.
AI & Machine Learning
Machine Learning in the Travel Industry: The Data-Driven Marketer’s Ticket to Success
Travel marketers need to recognize and embrace analytical sophistication.
Technology Implementation
Machine Learning in the Health Care Industry: Homing In on the KPIs That Matter
Burdened by an overabundance of KPIs, the health care sector can look to machine learning to force a focus on the metrics that matter most.
Technology Implementation
AI in Business: Myths, Reality and How to Reap Value
Getting business value from AI means separating myths from facts.
Disruption
How Retail Responds to Disruption
Retailers can avoid displacement and connect with customers by focusing on digital experience.
Automation
Planning for the Human-Digital Workforce
Done right, automation can be a win for everyone — even workers.
AI & Machine Learning
How Banks Can Lead the Shift to AI-First
Banks need a clear AI strategy to get digital transformation right.
AI & Machine Learning
Can We Solve AI’s ‘Trust Problem’?
Makers of AI applications should stop overpromising, be transparent, and consider certification.
AI & Machine Learning
Machine Learning in the Retail Industry: Making a Strategic Investment in Technology
Retail companies that neglect machine learning do so at their peril.
Customers
How Should Companies Talk to Customers Online?
Digital customer service platforms offer better service when they use customer-centric language.
Developing Strategy
Improving Your Bottom Line With Cybersecurity
Properly orchestrated, cybersecurity can reduce costs and increase revenue.