Technology Implementation

Companies need to focus more on the people already invested in the brand, says the president and COO of Sprinklr.

An infographic provides highlights of MIT SMR‘s 2015 digital business report and illustrates the importance of digital maturity.

American health care is undergoing a data-driven transformation — and Utah’s Intermountain Healthcare is leading the way.

Humanyze helps interpret social data so that businesses can identify the best collaborative practices of the most effective people.

All of our wonderful mobile devices don’t always make us good at managing what we do with them.

An experiment in social networks shows that key knowledge can be transferred without employees realizing it.

Declaring that a project everyone is excited about is in trouble can be demoralizing. But it’s exactly what can turn things around.

A social business tool is helping U.S. government agencies crowdsource collaboration.

Kaiser Permanente is crafting health care’s future with help from its Innovation and Advanced Technology group.

Audi wants customers to “trade up” cars as as easily they upgrade software.

The way health care is billed in the U.S. system is part of the reason costs are so high. WellPoint is looking to analytics to play a strategic role in changing that.

Will your next big IT project be on time and deliver what was promised? Maybe — but maybe not.

Knowledge networks are helping members of organizations of all sizes collaborate productively.

Renault’s Chief Digital Officer builds a Digital Factory of an unusual sort.

Digital advances create opportunities for companies to redefine nine key areas of their operations.

When leaders manage effectively, technology transformation becomes achievable.

The 2013 Digital Transformation Report by MIT Sloan Management Review and Capgemini Consulting looks at the road to digital transformation.

In today’s interconnected world, networks for sharing knowledge are increasingly important.

Cities aren’t known as tech innovators, but Boston has used technology to transform public service.

Deepak Agarwal, LinkedIn’s director of relevance science, details how his company uses data and analytics.