IT Governance & Leadership
Video: What Digital Transformation Means for Business
Executives and thought leaders discuss how companies can create and manage digital transformation.
Technology Implementation
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Technology Implementation
Eight Steps to Digital Transformation
An inside view on how companies can use technology to transform their businesses.
Analytics & Business Intelligence
A Process of Continuous Innovation: Centralizing Analytics at Caesars
Q&A with Caesars’ chief analytics officer on centralizing the company’s analytics functions.
Technology Implementation
Video: Digital Transformation Comes to Education
A leading textbook company is remaking itself for digital education.
Technology Implementation
Analytics is Transforming Customer Service: Should We Worry?
Customer service and . . . cognitive computing? Really?
Quality & Service
Video: The Digital Transformation of Health Care
Lori Beer, EVP of WellPoint, discusses how digital technologies are changing health care.
Global Strategy
Managing the Human Cloud
Tapping a virtual, on-demand workforce requires new management models and skills.
New Product Development
The Problem With Digital Design
Using digital design in product development has potential downsides as well as advantages.
Collaboration
Creating Employee Networks That Deliver Open Innovation
The key to open innovation? Ensuring outside ideas reach the people best equipped to exploit them.
Remote Work
Unlocking the Business Potential of Virtual Worlds
Virtual worlds have been slow to catch on in businesses — but employees familiar with the technology may help.
Technology Implementation
Mind the Adoption Gap: Why Do We Still Email Documents?
Adoption gaps are huge issues for companies making everything from baby steps to big strides in embracing new technologies.
Climate Change
A New Way to Collaborate
Researchers hope a new Web-based platform will enable better deliberation on complex problems.
Technology Implementation
The Trouble With Enterprise Software
Has enterprise software become too complex to be effective?
Technology Implementation
In Search of the Next “Killer App”
We can no longer envision the future by extrapolating the present.