Collaboration
When Customers Become Fans
Smartphone maker Xiaomi cultivates user pride through user-centered and open innovation.
Today’s teams face challenges with employee engagement, overwork, stress management, and ineffective meetings. At the same time, many are also trying to scale AI tools usage but finding culture change a primary obstacle. Get advice from MIT SMR experts on how to build stronger teams and work cultures that lead to organizational success.
Smartphone maker Xiaomi cultivates user pride through user-centered and open innovation.
Companies aiming to be competitive in the long term do not see safety and productivity as trade-offs.
Email archive data presents patterns that managers can use to improve organizational performance.
When many employees work offsite, a corporate office can become a lonelier and less productive place.
Organizations need to help executives look beyond individual units toward the broader enterprise.
Effectively coordinating supply chains will increasingly require new approaches to data transparency.
Corporate learning programs should focus on the CEO’s strategic agenda rather than how learning is delivered.
Biomarkers Consortium, a public-private partnership in the health industry, presents five lessons in managing collaboration.
Intermountain Healthcare uses data and analytics to improve its health services, including lowering its infection rates.
Chicago nonprofit Christopher House uses data to drive outcomes in providing education services to low-income families.
Research by MIT SMR shows that effective digital strategy is strongly associated with a company’s overall digital maturity.
Responsible corporate behavior isn’t simply “doing well by doing good.” Six structural changes need to be considered.
Social media is a tool that allows autistic workers to better express their unique abilities — and tech companies are taking notice.
Pervasive and near-continual use of organizational information technology systems is taking a toll on some employees’ health.
Over-reliance on email is sapping people’s time and energy, says author Phil Simon. There are better ways to do things.
Being fresh for the work day requires prioritizing sleep — which organizations can do a better job encouraging.
Humanyze helps interpret social data so that businesses can identify the best collaborative practices of the most effective people.
Social media is changing how people relate to one another, say social psychologists.
For multinational companies, language barriers are a key obstacle to social business. Can a multilingual approach work?
Employees can be inspired to perform better if their creativity is challenged through teamwork.